- Configurable permit types
- Every permit type is pack data: requirements, routing offices, inspection rules, fee codes, SLA days. New permit type: configuration, not a project.
- Parallel routing
- Offices review simultaneously, not serially by folder. The application's status shows every office's position at once — including whose desk it is stuck on.
- Mobile inspections
- Inspectors carry checklists on mobile; findings are geo-stamped and photographed; a failed item carries a precise, citable reason.
- Assessment & payment
- Fees compute from the pack schedule, assess on the Treasury Rail, and accept payment online or over the counter — same ledger either way.
- QR-verifiable issuance
- Issued permits verify at /verify. The laminated fake on the wall stops working.
- SLA clocks & renewals
- Ease-of-doing-business SLAs run per application, visibly. Renewal reminders fire before expiry — revenue protection and compliance in one motion.